Website won’t accept your iPhone photo?
Turn HEIC photos into JPGs that every form accepts, in one click.
Runs on your device. Your files are never stored.
Short answer
If a website rejects your iPhone photo, it’s because the photo is a HEIC file and the form only accepts JPG, PNG or PDF. Add it to FileFleet to get a JPG in one click, free and without uploading it anywhere, then set your iPhone to “Most Compatible” to stop it happening again.
- Price
- Free
- Account
- None needed
- Your files
- Never stored
- Limits
- No daily limit, no watermark
- You get
- JPG images, zipped if there are several
- Works on
- Phones and computers
Why forms reject iPhone photos
iPhones save photos as HEIC, a format that’s about half the size of JPG. Many upload forms, especially banks, government sites and job applications, only accept JPEG, JPG, PNG or PDF, so a HEIC file is turned away with a message like “All files must be of type JPEG, JPG, PNG, PDF”.
It happens most when the photo reaches the form as a file: AirDropped to a Mac, saved to the Files app, or downloaded from iCloud, Google Drive or Dropbox. When you pick a photo straight from your iPhone’s photo library, the iPhone often converts it for you.
Stop it happening again
- Open Settings on your iPhone.
- Tap Camera, then Formats.
- Choose Most Compatible. New photos are saved as JPG from now on; photos you already have stay HEIC.
The form also has a size limit?
Use the Upload fixer: tell it what the form accepts and its size limit, and it converts and shrinks your files to fit in one go. If the form wants a PDF, HEIC to PDF puts your photos into one.
How to fix a rejected iPhone photo
- 1Add the photo the form rejected.
- 2Press Convert to JPG.
- 3Upload the JPG to the form.
Guides that use this tool
Questions
Do my files get uploaded?
No. FileFleet runs entirely in your browser, so your files never leave your device. Close the tab and they're gone.
Is it really free?
Yes. No account, no daily limits and no watermark on your files.
What if the form wants a PDF instead?
Use HEIC to PDF, which turns one or more iPhone photos into a single PDF.